Growth and Automation

FHG Advisors' Growth and Automation division helps auto dealerships and independent repair shops stop losing revenue to missed calls, no-shows, and lapsed customers. We build AI-powered systems that instantly respond to missed calls and web leads, automatically confirm appointments, and reactivate customers overdue for service — turning the marketing spend and customer base you already have into predictable, recurring revenue. Built by someone with 10 years inside dealership sales, service, accounting, and DMS software, not a generic marketing agency guessing at what your shop needs.
10 years in automotive sales, service, accounting, and dealership management software — we know exactly what a missed call during your busy hours costs you, because we've sat on your side of the counter.
The Free Revenue Audit calculates exactly how much missed calls and no-shows are costing your shop each month — before you sign anything.
This isn't an additional line item. It's built to run alongside the advertising and marketing you're already paying for — recovering leads you're currently losing.
Built for owner-operated shops that don't have time to learn new software. Minimal changes to your daily routine, value visible in the first 30 days.
Based in Charles City, IA. You're working directly with the person building your system, not routed through account managers.
An AI-powered text-back and chat system that instantly responds to missed calls or web form submissions, captures the customer's need, and books an appointment or hands the conversation off to your staff.
Automated SMS/email reminders with one-tap rescheduling and day-of confirmations, so fewer appointments fall through at the last minute.
Automated outreach to customers overdue for oil changes, inspections, and seasonal maintenance — reminding them it's time to come back in.

FHG Advisors was built on a simple observation: most shop owners and GMs are excellent at the work itself, but the phone, the follow-up, and the customer database are quietly costing them money every single week — not because they don't care, but because nobody built simple systems to catch it.
Founded by Steve Boucher, who spent roughly 10 years in automotive sales, service, accounting, and dealership management software — plus years of experience in financial leadership — this division of FHG Advisors exists to give dealerships and repair shops the same kind of recovered revenue a full front-desk overhaul would provide, without the added headcount or disruption.
This isn't a generic marketing agency pitch. It's built specifically around how shops make and lose money — and it's built by someone who's worked inside that business, not around it.
A short call to learn about your call volume, booking process, and where you suspect leads or appointments are slipping through.
We calculate your missed-call and no-show cost in real numbers — before you commit to anything further.
We implement the right system for your shop — missed-call response, appointment reminders, reactivation campaigns, or all three — with minimal disruption and results visible within the first 30 days.
5 missed calls a week × a $300 average repair order ≈ $6,000 in lost revenue a month.
FHG Advisors' Growth and Automation division is based in Charles City, IA, and currently serves auto dealerships, repair shops, and body shops throughout Charles City, Floyd, Osage, Nashua, and the surrounding Floyd County and North Iowa area, with plans to expand regionally as case studies are built.
No. It's built to catch what your team can't get to — after-hours calls, overflow during busy periods, and follow-up that tends to fall through the cracks — not replace the people you already have.
A call answering service still relies on a human being available. Our system responds instantly, every time, and can book the appointment directly — no hold time, no missed shifts.
We work within whatever system you're already using and adapt to your existing setup, rather than requiring you to switch platforms.
Most systems can be up and running within the first couple of weeks, with the goal of showing measurable value inside the first 30 days.
No. Engagements are structured to prove value early — we'd rather earn a long-term relationship through results than lock you in up front.
A short conversation about your current call and booking process, followed by a straightforward calculation of what missed calls and no-shows are likely costing your shop each month — no obligation to move forward.
No. The system works alongside your existing process and only activates when a call is missed or after hours — your team's day-to-day doesn't need to change.
Independent repair shops, body shops, and small-to-midsize dealerships with enough call and booking volume that a missed call or no-show has a real dollar cost — if you're not sure that's you, the audit call will make it clear either way.
Every missed call and no-show is money you already spent to generate, walking away. Book a free revenue audit and find out exactly what it's costing you — no obligation, no pressure.
Book a Free Revenue Audit